Qaqam

Privacy Policy

Effective Date: 05/07/2025

Zeynrobotics ("we", "us", or "our") operates the Qaqam mobile app and website (collectively, the "Services"), which allow users to discover restaurants, make reservations, and receive updates, including via WhatsApp and other communication channels.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, email address, phone number, profile photo, preferences, and reservation details.
  • Usage Data: App interactions, click behavior, device information, IP address, browser type, and cookies.
  • Location Data: If enabled, we may collect approximate or precise location data.
  • Messages: We may collect and store communications between you and restaurants or with us, including via WhatsApp.

2. How We Use Information

We may use your information to:

  • Provide and improve our services
  • Process reservations
  • Send booking confirmations, reminders, and offers (including via WhatsApp)
  • Personalize user experiences
  • Conduct analytics and research
  • Comply with legal obligations or respond to law enforcement requests

3. Sharing of Information

We may share your information with:

  • Restaurant partners to fulfill your reservations
  • Service providers and communication platforms (e.g., WhatsApp Business API) acting on our behalf
  • Affiliates or business partners
  • Legal or regulatory authorities if required

We may also share or sell aggregated or de-identified data that does not identify you individually.

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

5. Your Choices

You may:

  • Opt out of receiving promotional messages
  • Control access to your location and contact permissions in your device settings
  • Request deletion or access to your personal data by contacting us

6. WhatsApp Messaging

If you opt in to receive messages via WhatsApp, we may send you updates, reminders, and promotional content related to our services through WhatsApp. Your use of WhatsApp is subject to WhatsApp's own privacy policy and terms.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this policy, you may contact us at:

Zeynrobotics
Email: [email protected]